The new customer experience is about relevance. RTP4 builds a meaningful dialogue between seller and buyer in terms of timing, situation and context of the commercial transaction. A payment is no longer a singular disconnected goal.
Two-way dialogue between buyer and seller
Built around the meaning of the transaction and the nature of the business
Send RTP from any accounting package or bank channel
Any standard accounting package supported or a ‘bank built’ bookkeeping engine in the bank channel
Track RTP and payment status
Track and trace and notifications as if sending a parcel
Automated resend and reminders
The bank services his busy business customers by sending out automated reminders on their behalf until the payment has been done.
BENEFITS FOR ALL:
Payee: Communication is key
Working capital optimisation
More control over collection
Automated and STP non-core business processes like invoice making, chasing, reconciliation
Additional sales and service channel
Payer: Choice is key
Choice of payment type that suits them
Ease of use
Plan invoice payments on time
Reduced invoice fraud
Instant refunds
You: Insights are key
See payment flow buyer and seller
Value Added Services to buyer and seller
Spot relevant lending, other business opportunities
Customer acquisition channel through payee and payer superior experience (new Open Banking client)
Experience RTP4 in action
Whether you are a bank, a PSP or a fintech, contact us for a deep-dive and quick demo so we can build a use case that works for you and your customers.
